Manage Your Booking
Velocity Frequent Flyer Frequently Asked Questions
How do I make changes to my booking?
Public Holiday Surcharge
Cancellation Fee
NZ Excess Reduction Options
AU Excess Reduction Options
Contact Us
Roadside Assistance in Australia
Licences for New Zealand
Licences for Australia
Roof Racks
Bike Racks
How do I pay for tolls?
Pets in the Vehicle
Unpaid Infringement Fees
Can I check-in online?
Adding an Additional Driver
Extra Items NZ
Extra Items Australia
Can I use a debit card to hire my JUCY Wheels?
I’ve had an accident
Can I use an international driver’s licence?
Fitting Snow Chains on your JUCY vehicle
What is your minimum hire period?
Do you offer relocation deals?
Do I have to pay a deposit to hire from JUCY?
When does my bond get released/refunded?
Are there additional charges if I pay by credit card?
Will I be charged for the kilometres I drive?
One-Way Hires
My vehicle needs repairs
Do you have Wi-Fi?
Travello Discount Code